[SOLVED] Windows Installer: The installation package cannot be installed by the Windows Installer service.

I ran into a computer with Windows XP and I got the following error while trying to install a new Windows application:

Windows Installer
This installation package cannot be installed by the Windows Installer service. You must install a Windows service pack that contains a newer version of the Windows Installer service.

I did not have time to install all automatic updates or install the whole service pack, so I downloaded a Windows hotfix from here. The file is named WindowsXP-KB942288-v3-x86.exe. I installed it and the program could be installed without problems.

  • Alex

    YES! Thank you! I couldn’t figure out why my Plex Media Server would not install on my WIndows Server 2003 box. Strange how this hotfix never appeared in Windows Update :/
    This did the trick, thanks!

  • Daniel

    Thank you! Just managed to install TortoiseGit on my old XP laptop with your suggested hotfix.

  • mandakini pandey

    thnku so much it works ..i stucked from last 2 days in this problem and got the solution here